Terms and conditions

1. Definitions

1.1 The Student: The client (natural person and principal) for whom the placement services have been provided and who has agreed to the general terms and conditions via the registration form. This definition does not refer to any official status and always refers to a single person.

1.2 Host Company: Any internship company with which Abroad Internships has been in contact with the intention of arranging an internship position for students within the company.

1.3 Abroad Internships: The consultant and intermediary organization between the student and the company, which provides information and mediation with the goal of establishing contracts between the student and the internship provider, to which both parties—the student and the host company—agree.

1.4 Third Parties: Other service providers worldwide who offer supplementary or primary services in addition to those of Abroad Internships. These include accommodation providers, travel agencies, and any other companies with which the student enters into an agreement in order to realize an internship via Abroad Internships.

2. General

2.1 The general terms and conditions can be consulted on the website: www.abroad-internships.nl

2.2 The general terms and conditions can be saved or printed by right-clicking on the text and choosing ‘print’. The text can then be printed or saved as a PDF.

2.3 The general terms and conditions can be requested at any time. Send an email to info@abroad-internships.com or to your consultant to receive a PDF version.

2.4 Abroad Internships and the person entering into the agreement (hereinafter referred to as: “student” or intern) agree to a collaboration with the goal of completing all tasks with mutual consent, based on the general terms and conditions and the prices stated on the website (www.abroad-internships.com) at the time the agreement is concluded. Our general service conditions and price lists are valid and exclusive.

2.5 Abroad Internships is not responsible for costs incurred by a student from external organizations, whether or not caused by price increases. The fees of Abroad Internships are all-inclusive for all services mentioned in the step-by-step plan. Discounts on the fees will under no circumstances be given.

2.6 Abroad Internships is not liable for costs incurred in preparation for the internship, such as but not limited to transportation, visa, insurance, and/or accommodation, regardless of whether the internship has been confirmed by Abroad Internships.

2.7 Abroad Internships is only liable for demonstrable damage directly suffered by the student, with loss of profit, business damage, reputational damage, and personal injury explicitly excluded. The liability of Abroad Internships is further limited to the amount invoiced at the time of being held liable.

2.8 The student agrees that all communication, including but not limited to invoicing and sending of automated reminders, will take place via email. It is the student’s responsibility to ensure that invoices are actually received via email. The student cannot appeal to possible spam filters and/or an invalid or incorrect email address for invoicing as reasons for not having received an invoice.

3. Procedure and Official Contract

3.1.1 After the student has filled out the contact form or has otherwise made first contact with Abroad Internships, Abroad Internships will provide the student with detailed information regarding the application process.

3.1.2 The student will receive a registration form, templates for a CV and motivation letter, and a checklist with a step-by-step guide briefly outlining what Abroad Internships can and cannot do for the student during the internship placement process.

3.1.3 The information sent to the student should be considered as an offer for a specific service at the student’s request. These terms and conditions are referenced, and the student is advised to read them carefully.

3.2.1 Any questions or comments regarding the review of these documents and/or conditions can be directed to Abroad Internships at any time. This can be done via email at info@abroad-internships.com, directly through a consultant, or via the contact form on the website.

3.2.2 By returning the registration materials to Abroad Internships, the student confirms that they have read and understood Abroad Internships’ general terms and conditions. By submitting the forms, the student declares that they accept and agree to the general terms and conditions.

3.2.3 At the moment the general terms and conditions are returned/received, no formal agreement has yet been concluded between the student and Abroad Internships, apart from the acceptance of these general terms and conditions.

3.3 The student is responsible for completing all forms truthfully and accurately. Changes can be submitted via email to info@abroad-internships.com.

3.4 We advise students to register no later than two months before the internship start date via www.abroad-internships.com or otherwise contact Abroad Internships to check if short-term options are available. (Note: keep in mind visa applications, the related procedures, and the processing time which vary by country.) See more under the section “Deadlines.”

3.5.1 Internships offered by Abroad Internships are intended for students who are 18 years or older on the internship start date.

3.5.2 Students who are not yet 18 on the start date require permission from a parent or guardian, who must personally contact Abroad Internships.

3.5.3 In the case described in 3.5.2, all further procedures such as contracts, payments, and confirmations will be handled in consultation with the parent or guardian.

3.5.4 In the case described in 3.5.2, at least one parent/guardian must sign and agree to the general terms and conditions of Abroad Internships.

3.6 Students registering with a friend/partner are treated as two separate registrations. Abroad Internships cannot guarantee that both students will be placed at the same company. If one student is placed and the other is not, the student who is placed will receive a final invoice. See Article 10 for more information regarding the final invoice.

3.7 Students who register must be available for interviews throughout the entire process. These interviews will, of course, be scheduled in consultation with both the student and the company. Students should take into account time zone differences and may occasionally need to attend a Skype interview during lunch breaks, class hours, evenings, or weekends. Often, students can inform their instructors if an interview falls during class time. Naturally, we do our best to find a suitable time for both parties.

4. Qualification Process

4.1.1 The qualification process is an internal procedure of Abroad Internships and depends on the quality and content of the registration materials. These include the registration form, CV, and motivation letter sent to info@abroad-internships.com.

4.1.2 Abroad Internships reserves the right to request and contact references to determine whether a student possesses the necessary qualifications.

4.1.3 Selection criteria include general evaluation standards based on education level and university degree, extracurricular activities, internships, work experience, and international experience.

4.2 If Abroad Internships determines that the student does not meet the required quality level, the mediation process will be terminated. Abroad Internships will inform the student accordingly.

4.3.1 If the student meets the required quality level but the registration materials are insufficient, incomplete, or unusable, Abroad Internships will inform the student.

4.3.2 If the student successfully passes the qualification process, the application procedure continues, and Abroad Internships will send the deposit invoice to the student. At this point, there is still no formal agreement between the student and Abroad Internships.

4.4.1 Abroad Internships is permitted to format the registration materials according to its company standards and make (minor) content adjustments with the aim of improving the placement process. Abroad Internships will usually discuss this with the student but is not obligated to do so.

4.4.2 Edits and in-depth checks/feedback on the registration materials will be carried out by Abroad Internships afterthe deposit has been paid as outlined in point 5 of the general terms and conditions. See also section 6.2.2.

5. Registration Fee

5.1 Once Abroad Internships has confirmed that the student qualifies for placement, an email with the invoice for the registration fee will be sent to the student.

5.2.1 The registration fee must be paid to the bank account and in the name indicated on the invoice. Regardless of the country the student applies for, the deposit amounts to €250.

5.2.2 Part of the registration fee includes a €95 administration fee. This fee is non-refundable.

5.3.1 The registration is considered complete once Abroad Internships has received the full amount of the registration fee.

5.3.2 By paying the registration fee, the student and/or parent agrees to the cooperation and mediation of the internship by Abroad Internships.

5.3.3 By paying the registration fee, the student again confirms that they understand and agree to Abroad Internships’ terms and conditions.

5.3.4 Once the registration fee has been paid and all correct/complete registration documents have been received, Abroad Internships will officially begin the placement process. At this point, the minimum four-week deadline to find an internship also starts. More information under the section "Deadline."

5.4 The registration fee will be deducted from the final invoice in accordance with the prices stated on the website. See section 10 "Final Invoice" for more details about the total amount and the final invoice.

6. Deadline

6.1 On the registration form, the student may indicate a deadline by which Abroad Internships must find an internship.

6.2.1 The deadline must cover at least a period of one calendar month.

6.2.2 The minimum deadline of one calendar month begins once Abroad Internships has received the deposit in its bank account and is in possession of all correct and complete registration documents. These documents must be in full order at the start of the deadline.

6.2.3 If a shorter deadline has been agreed upon than the one stated in Article 6.2.1, the written agreement applies.

6.3 A longer deadline may be set, giving Abroad Internships more time to find the most suitable internship.

6.4 The deadline only covers the time Abroad Internships has to find the internship. Please note that some countries require a visa application, which also takes time.

7. Refund of Registration Fee

7.1.1 Only if Abroad Internships is unable to propose an internship to the student within the deadline stated by the student on the registration form, will the registration fee be refunded, minus €95 in administration costs. This does notapply if the deadline was shorter than the period mentioned in Article 6.2.1—in such cases, the registration fee will notbe refunded under any circumstances.

7.1.2 If the student must cancel the placement process after paying the registration fee due to serious illness or family circumstances (such as the death of a first- or second-degree family member), Abroad Internships will refund the fee minus €95. In both cases, the student must provide Abroad Internships with official written proof, such as a doctor’s certificate or death certificate.

7.1.3 In all cases not mentioned in Articles 7.1.1 and 7.1.2, the registration fee is non-refundable.

7.1.4 If the school does not approve the internship, Abroad Internships will continue searching for a new internship. The student must provide a written explanation from the school stating why the internship was rejected. Abroad Internships reserves the right to contact the relevant teacher. In this case, the deadline is extended by the number of days the school took to review the internship.

7.1.5 If the student is entitled to a refund of the registration fee, they must provide their personal and banking details within 6 weeks so Abroad Internships can process the payment.

7.2 No discounts will be given if the student decides to extend the placement process after the deadline has passed.

7.3 If the registration fee is refunded, the student will receive the amount within 30 days after their payment details have been received.

8. Termination or Suspension of the Agreement

8.1 If the student fails to respond via phone or email within a maximum of 5 days after the last contact from Abroad Internships or a proposed internship company, the agreement may be considered for termination. In such a case, the registration fee will not be refunded, regardless of the stated deadline.

8.2 If the student notifies Abroad Internships in advance that they will be difficult to reach for a certain period, arrangements will be made to ensure the placement process can still proceed smoothly. This must be communicated to Abroad Internships as soon as possible and, if possible, in advance—e.g., in the case of vacations or illness. If a student repeatedly fails to attend interviews without a valid reason, Abroad Internships may decide not to refund the registration fee. The student will be informed of this beforehand.

8.3 If the student decides to terminate the agreement earlier than the given deadline for a reason not stated in the Terms and Conditions, they must notify Abroad Internships. The student and Abroad Internships will then discuss the next steps. The registration fee will not be refunded unless otherwise agreed in writing.

8.4 Abroad Internships expects commitment and a professional attitude from the student. Abroad Internships reserves the right to terminate the agreement if the student fails to attend or is late for scheduled interviews, or clearly demonstrates poor or no motivation. If more than one company reports concerns about the student’s attitude or motivation, Abroad Internships will contact the student to discuss further steps. Depending on the situation, Abroad Internships reserves the right to terminate the agreement without refunding the registration fee.

9. Internship Acceptance Criteria

9.1 Abroad Internships is committed to finding a suitable, educational, and enjoyable internship for the student. If a proposed internship is deemed unsuitable, the student must clearly explain the reasons to Abroad Internships so a better-suited option can be proposed.

9.2 The service package includes a maximum of three (3) fully suitable internship offers. These offers are presented sequentially, meaning the student must accept or reject each offer before the next one is presented. If more than 3 offers are desired, Abroad Internships charges €75 including VAT for every 2 additional offers.

9.3 Contractual terms are agreements made between the student and the company. Abroad Internships is in no way responsible for these agreements. This includes agreements regarding working hours, compensation, geographic flexibility, internship goals, workplace behavior, and potential termination. Abroad Internships reserves the right to regularly check on the student’s motivation, behavior, and performance at the internship company and to mediate if problems arise.

9.4 A suitable internship is defined as one that aligns with the student's preferences regarding country and city, the company, department, internship tasks, and number of hours. The following reasons do not affect the suitability of an internship:

• Internship compensation – in any form
• The neighborhood/area of the office
• Commute time is too long (a one-hour commute is considered acceptable)
• Work on weekends or in the evenings
• The company’s sector
• Lack of other interns at the company
• The interviewer (male/female) was late to the interview

10. Final Invoice

10.1.1 After the student and company have both confirmed the internship placement in writing, the student will receive the remaining invoice, also referred to as the final invoice. This invoice consists of the total country price (see https://abroad-internships.nl/tarieven) minus the deposit already paid.

10.1.2 If the internship is confirmed by the student—this may be before official school approval—the final invoice will be sent. If the internship is not approved by the school, Abroad Internships will continue searching for a school-approved alternative.

10.1.3 If no suitable alternative is found as stated in 10.1.2, the conditions described in Article 7 will apply.

10.2 Unless otherwise agreed between the student and Abroad Internships, the full and final payment must be made within seven days after the invoice is issued.

10.3.1 If full payment is not made within seven days of the invoice date, a reminder will be sent. For the second and third reminders, Abroad Internships will charge an administrative fee of €25 per reminder.

10.3.2 If payment is still not made after the third reminder, Abroad Internships will engage a debt collection agency. This will incur additional legally mandated costs, which will be charged to the student.

10.3.3 If payment remains unpaid, Abroad Internships will inform the internship company with whom the student has signed a contract. If the company decides to cancel the internship as a result, the student is still liable to pay the full placement fee to Abroad Internships.

10.4 If the student cancels the internship themselves, 100% of the fee is due. If it has not yet been paid, Abroad Internships will still invoice the student.

10.5 If a new internship location is arranged in consultation with the student that differs from what was stated on the registration form, the student will receive a new final invoice for the new country, minus the deposit already paid. Country fees can be found at: https://abroad-internships.nl/tarieven.

10.6 If the student accepts an internship after the deadline stated on the registration form has passed, the student is still required to pay the final invoice. Abroad Internships does not offer discounts if the deadline is not met.

11. Travel Documents

11.1 It is the responsibility of the student to possess the correct travel documents prior to the start of the internship, such as a valid ID, visa, work permit, and proof of the required vaccinations. Abroad Internships can provide information about required documents upon request, but the application, payment, and timely acquisition of these documents is entirely the responsibility of the student.

11.2 If the student is unable to make the trip or parts of the trip, or extend the stay due to a lack of correct documents, all consequences are the sole responsibility of the student.

11.3 Abroad Internships is an internship mediation agency and strives to stay up to date with the latest visa regulations for internship countries. However, Abroad Internships cannot guarantee that it is always aware of the most recent developments. The student is expected to research the visa requirements for their internship country via the embassy or consulate website.

11.4 If an accepted internship cannot take place due to the inability of the company and/or student to obtain a visa, Abroad Internships will not refund the final invoice.

12. Company/Student Contract

12.1 Abroad Internships provides both the student and the internship company with support regarding the signing of contracts.

12.2 The internship contract is signed by the student, the internship company, and often the school. Abroad Internships is not responsible for the content of the contract or for any changes made by the company and/or student.

12.3 If there are any changes made to the contract, the student must inform Abroad Internships.

12.4 If significant changes occur that are beyond the control of the student and/or Abroad Internships, Abroad Internships will urgently and with priority search for a new internship for the student. Under no circumstances will there be any (partial) refund of invoices. Such changes include, among others:

• The company goes bankrupt
• The company unexpectedly cancels the internship
• The company relocates to another city (or country)

12.5 Abroad Internships cannot be held liable for any changes made to the contract by the company, school, or student. However, Abroad Internships will always strive to find a solution.

12.6.1 If it is found that Abroad Internships has provided incorrect information to the student, the student may claim a refund of the deposit. This could be the case, for example, if it was stated that the internship would take place in the desired city, but it turns out to be at a remote branch outside the city. Abroad Internships will, of course, do its utmost to prevent such situations.

12.6.2 In the case of 12.6.1, the student must notify Abroad Internships immediately after becoming aware of the change/error.

12.6.3 Abroad Internships must be given at least two weeks to mediate a new internship before a claim for a deposit refund can be made.

12.7 If the student makes changes to the internship more than four weeks after the start, the student will be responsible for all resulting consequences. There will also be no entitlement to any form of refund, and the cooperation between the student and Abroad Internships will end. Nevertheless, Abroad Internships requests to always be informed of changes, as they are always willing to help where possible.

12.8 If the student wishes to change internships less than four weeks after the start, this must be discussed with Abroad Internships and be a well-considered decision. Abroad Internships must be given the opportunity by the student—before a new internship search begins—to communicate with the current company and/or school about the situation. Abroad Internships strongly advises against terminating the internship before a new one has been found. If the student does so anyway, any right to compensation from Abroad Internships lapses. Abroad Internships may assist in finding a new internship under certain conditions, such as:

• A different language is spoken than expected
• There are more interns than supervisors
• There is evidence of intimidation or discrimination

13. Termination of Contract by the Internship Company

13.1 If the internship company terminates the contract between the company and the student due to the student’s attitude or performance, Abroad Internships has no further obligations. The contract and the reasons for dismissal fall under the responsibility of the two parties who signed the contract. In this case, no refunds will be issued by Abroad Internships.

13.2 If the internship company terminates the contract early (within the first two weeks) due to internal company reasons and not because of the student’s behavior, Abroad Internships will try to arrange a similar internship for the student as quickly as possible. The student will not incur additional costs, nor can Abroad Internships be held (financially) liable.

13.3 If the internship company terminates or cancels the contract due to the student's actions and the student wants a new placement, a new mediation process will begin, subject to the corresponding fees as stated on the Abroad Internships website.

14. Abroad Internships Service

14.1 Abroad Internships is an internship mediation agency. The prices charged are solely for mediation services. Abroad Internships may provide information, if requested, about other services such as visas, housing, tickets, and administrative procedures. This information is an additional service. The student is responsible for researching these matters, such as visa applications.

14.2.1 During the mediation period, Abroad Internships accepts no liability for any legal consequences or responsibilities arising from the cooperation with Abroad Internships.

14.2.2 Abroad Internships is not responsible for agreements made between the student, school, and internship company, nor does it act as a legal intermediary between these parties. Abroad Internships is under no circumstances liable for costs incurred by the student.

14.2.3 Contracts with third parties, including terms and payments, are private agreements between the student and the third party. Abroad Internships is not responsible for such agreements in any way.

14.3 Abroad Internships gives no guarantees, either express or implied, that a suitable internship will be found. Approximately 97% of registered students receive an internship placement as desired.

14.4.1 Abroad Internships cannot be held responsible for any consequences arising from the failure (in whole or in part) of the mediation process.

14.4.2 Abroad Internships cannot be held liable for receiving incorrect information from the internship company and/or the student.

14.5 All complaints regarding the internship must be reported to Abroad Internships immediately. Abroad Internships will prioritize and address such complaints in accordance with these general terms and conditions.

14.6 If the student hinders the work of Abroad Internships by providing incorrect information, intentionally disrupting the execution of the program, or preventing the achievement of the intended goal within the agreed timeframe, additional fees may be charged on top of the total invoice. The amount of these extra costs will be determined by Abroad Internships.

14.8 If the applicant uses the provided contact information of (potential) internship companies for personal gain or shares them with third parties (other individuals or organizations), Abroad Internships reserves the right to charge the full mediation fee as well as damages to the student.

14.9 Abroad Internships has a liability limit that does not exceed the rates charged for the mediation service.

The general terms and conditions can be found on the website: www.abroad-internships.nl.
The privacy statement is always available online and/or upon request via the website or at info@abroad-internships.com.