Represent this amazing hotel during a front office internship in Malta

Mission/vision of the company

You will have the chance to intern at one of the most popular hotel chains with nearly 400 locations worldwide. The mission of this hotel chain is to provide an amazing sense of care and comfort to their guests. This means they aim to offer all guests a pleasant environment throughout their stay, accompanied by excellent service from the staff.

Internship

During your front office internship, you will have tasks related to the reception and administration at the hotel. These are typical tasks such as greeting and bidding farewell to guests, answering the phone, and handling guest requests. You will also perform several administrative duties such as filing and updating information about the hotel and/or its guests.

Profile student

You are a student who is interested in working in a hotel and is not afraid to handle guests’ requests, wishes, and needs daily. You also have a moral character and present yourself as friendly, positive, and caring toward guests – offering service with a smile is always a plus! Are you a reliable and flexible person who is motivated to fully commit to both the hotel and its guests? Then this is the internship for you!

Study area

Hotel | Tourism

Daily tasks

• Handling guest requests
• Assisting the front desk team in greeting and welcoming guests
• Answering the phone politely
• Assisting in filing documents
• Updating guest profiles and other administrative tasks

You are/have

• Positive attitude
• Flexible
• Willing to work under pressure
• Experience in hospitality

Languages

English

Location

Malta

Internship compensation

Free shared accommodation

Internship ID: 1222