Front Office Internship in Mallorca | Luxury Boutique Hotel

Front Office Internship in Mallorca, Spain

Are you looking to gain experience in luxury hospitality while living in one of Spain’s most exclusive destinations? This front office internship in Mallorca offers a unique opportunity to work in a high-end boutique hotel and develop your skills in guest relations, customer service, and hotel operations.

As part of the front office team, you will play a key role in delivering exceptional guest experiences. This environment is all about attention to detail, personalised service, and excellence.

What will you do?

• Welcome guests and manage check-in and check-out procedures
• Handle guest inquiries, requests, and complaints professionally
• Assist with reservations, room allocation, and billing processes
• Coordinate with housekeeping, concierge, and other departments
• Maintain accurate guest records and administrative processes
• Support daily front office operations and reporting
• Participate in training sessions on systems and service standards

Who we are looking for 

• You have a strong interest in luxury hospitality and guest experience
• You are professional, well-presented, and service-oriented
• You have excellent communication skills and a welcoming attitude
• You stay calm and solution-focused in a fast-paced environment
• You have strong attention to detail
• You are motivated to grow within the international hotel industry

Requirements

• Fluent in English (Spanish or other languages are a plus)
• Available for a full-time internship (40 hours per week)
• Minimum duration of 16 weeks
• Background or interest in hospitality, tourism, or hotel management
• Flexible availability (including shifts and weekends)
• Proactive and eager to learn

What will you learn?

• How luxury hotels operate within the high-end hospitality sector
• Front office procedures and guest relations at a professional level
• Upselling techniques and service excellence strategies
• How to work in a fast-paced, international environment
• Strong communication, organisational, and problem-solving skills

What to expect

• A premium hotel internship in Mallorca
• Experience in a luxury boutique hotel environment
• Full-time internship (40 hours per week) for 16 weeks
• Monthly compensation of €300 (gross)
• Possible accommodation support
• Free meals during working hours
• A strong foundation for a career in luxury hospitality